Sales Policy

At ElectroNest, we are committed to providing a seamless shopping experience for our customers. Our Sales Policy outlines the terms and conditions related to purchases made through our website.

1. Pricing

  • All prices listed on our website are in U.S. Dollars (USD).
  • We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

2. Payment Methods

We accept the following forms of payment:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other online payment methods as listed at checkout

Payment must be completed before your order is processed and shipped.

3. Order Processing

  • Orders are processed within 1-2 business days after receiving payment.
  • You will receive an email confirmation once your order has been successfully placed and processed.
  • If there are any issues with your order (e.g., out-of-stock items), we will contact you promptly to resolve the situation.

4. Shipping

  • We offer standard and expedited shipping options. Shipping charges and delivery estimates will be calculated at checkout based on your location and selected shipping method.
  • We provide free standard shipping on orders above a certain value. This threshold will be clearly stated on our website.
  • Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment.
  • Please note that shipping times may vary depending on your location and unforeseen delays caused by shipping carriers.

5. Order Cancellations

  • You may cancel your order within 24 hours of placing it if the item has not yet been shipped. To cancel an order, please contact our customer service team at info@luxurycampinggearrs.com.
  • If your order has already been shipped, you will need to follow our return process once the item is delivered.

6. Out-of-Stock Items

  • In rare instances, items displayed on our website may be out of stock. In such cases, we will contact you immediately to offer an alternative product or provide a full refund.

7. Promotions and Discounts

  • ElectroNest offers occasional promotions, discounts, and coupon codes. These offers are subject to specific terms and conditions, including expiration dates.
  • Discounts cannot be combined with other offers unless explicitly stated.

8. Warranty

All products sold by ElectroNest come with a manufacturer’s warranty. Warranty periods and terms vary by product and brand. Please refer to the product description for specific warranty details or contact us for more information.

9. Taxes and Duties

  • Sales tax will be applied to orders as required by law, depending on the shipping destination.
  • For international orders, additional taxes, duties, or customs fees may apply. These charges are the responsibility of the customer and are not included in the price of the product or shipping cost.

10. Contact Us

If you have any questions regarding our Sales Policy, please contact us at: